We want you to absolutely love the products in your order. If items in your order are defective or incomplete, please contact us; we will replace that item for you and will happily arrange an exchange for you.

If we cannot provide a replacement for a limited-edition item, we will provide the full value of the returned item in the form of store credit.

We cannot provide returns on products that are slightly different than the product photo. Every monitor displays color differently and it is impossible to guarantee an exact match.

We will provide returns on damages that were the fault of our cosmetics lab, but not for products that were damaged through neglect, shipping, or everyday use. 

If you received a missing item or a damaged product, you're covered.

If you've tried a product but you prefer a different formulation, you're not covered. Sorry! All products should be purchased without the expectation of free returns or exchanges.

Formulations:

Our collection of products are formulated with a partner cosmetics lab. Your order will not immediately be shipped because the formulation of a new order may take up to a week! All of the ingredients used in the development of the product can be found on product pages and on the packaging."